Which feature requires at least one single sign-on (SSO) integration to be configured before allowing a user to login to Genesys Cloud CX?

Which feature requires at least one single sign-on (SSO) integration to be configured before allowing a user to login to Genesys Cloud CX?
A . Disable Location Detection
B . Password Expiration
C . Disable Genesys Cloud CX Login
D . Open Admission

View Answer

Answer: C

Explanation:

Reference: https://all.docs.genesys.com/PEC-Admin/Current/Admin/SSO

Disable Genesys Cloud CX Login is a feature that requires at least one single sign-on (SSO) integration to be configured before allowing a user to login to Genesys Cloud CX. This feature prevents users from logging in with their Genesys Cloud CX credentials and requires them to use an SSO provider instead. This feature enhances security and simplifies user management for organizations that use SSO.

Reference:

https://help.mypurecloud.com/articles/disable-genesys-cloud-login/

https://help.mypurecloud.com/articles/about-single-sign-on/