Unused reports need to be disabled manually to prevent unnecessary load on the system.

Unused reports need to be disabled manually to prevent unnecessary load on the system.
A . True
B . False

View Answer

Answer: B

Explanation:

Unused reports do not need to be disabled manually to prevent unnecessary load on the system. Genesys Cloud CX automatically disables reports that have not been run for more than 90 days. This feature helps optimize system performance and reduce resource consumption. You can re-enable disabled reports at any time from the Reports page in Genesys Cloud CX Admin.

Reference:

https://help.mypurecloud.com/articles/about-reports/

https://help.mypurecloud.com/articles/disable-and-enable-reports/