If you have not configured an email address to report issues to, Genesys Cloud CX:

If you have not configured an email address to report issues to, Genesys Cloud CX:
A . Automatically creates an email address and routes all such emails to this address.
B . Does not route the emails to any email address.
C . Sends the emails to anyone who has the admin role assigned in your organization.
D . Collects such emails and stores it until an email address to report issues is configured.

View Answer

Answer: C

Explanation:

If you have not configured an email address to report issues to, Genesys Cloud CX does not route the emails to any email address. You can configure an email address for users to report issues or provide feedback about Genesys Cloud CX from within the application. The email address can be an internal or external address that you manage or monitor.

Reference:

https://help.mypurecloud.com/articles/configure-an-email-address-to-report-issues/

https://help.mypurecloud.com/articles/report-an-issue-or-provide-feedback/