What should you do?

Your company hires a new human resources consultant. Corporate policy specifies the following requirements for consultants:

In the Office 365 admin center, you create an account for the consultant and assign an E3 license to the account. You send instructions to the consultant for installing Office365 ProPlus on her laptop.

The consultant signs in to the Office 365 portal and changes her password when prompted to do so. She successfully accesses her email by using Outlook Web App (OWA). She attempts to install Office 365 ProPlus, but is unable to do so.

The Software page of the Office 365 portal displays the options shown in the following image.

You need to ensure that the consultant can install Office 365 ProPlus.

What should you do?
A . License the consultant’s account for Office 365 ProPlus.
B . License the consultant’s account for Office Web Apps.
C . Issue a corporate laptop to the consultant and have her restart the Office 365 ProPlus installation process on that laptop.
D . Assign an E1 license to the consultant’s account.

View Answer

Answer: A

Explanation:

When assigning a license to a user, you are able to select which services are enabled by that license. Select the down-arrow next to the name of the license and unselect the services that you want to restrict from that user. The Office 365 ProPlus check box was probably de-selected, therefore the user was unable to install it.