Topic 1, Manage clients and end-user devices

DRAG DROP

Your company uses Office 365. You are planning a user-driven deployment of Office 365 ProPlus.

You need to provide users with the minimum requirements for completing the Office 365 ProPlus installation.

Which requirements should you provide? To answer, drag the appropriate requirements to the correct targets. Each requirement may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

Reveal Solution Hide Solution

Correct Answer:

Explanation:

For users to have the ability to install Office 365 ProPlus on their computers, they must be configured as local administrators. Furthermore, users don’t have to be connected to the Internet all the time to use Office 365 ProPlus. They do, however, have to connect every 30 days to prevent Office 365 ProPlus from going into reduced functionality mode.

References: http://technet.microsoft.com/en-us/library/gg998766(v=office.15).aspx

Your company uses Office 365 and has an Enterprise E3 license plan. Employees are issued laptop computers that are configured with a standard image. The image includes an installation of Office 365 ProPlus that must be activated by the employees.

An employee recently received a new laptop computer to replace an older laptop. The older laptop will be reimaged. When the employee attempts to start Word for the first time, she receives a message saying that she cannot activate it because she has already activated five devices.

You need to help the employee activate Office on her new laptop computer.

What should you do?

Reveal Solution Hide Solution

You manage client computing devices for a company. Office 365 was recently deployed for all employees in the sales department. Company policy requires the installation of Office 365 ProPlus on all new client computing devices for sales department employees.

The company recently purchased Surface Pro 4 devices for all sales department employees. You are testing a new Office deployment for a specific user on a Surface Pro 4. You are unable to activate Office on the Surface Pro 4. An error message states that the install limit has been reached.

You need to activate Office 365 ProPlus on the Surface Pro 4 for the user.

What should you do?

Reveal Solution Hide Solution

Your company hires a new human resources consultant.

Corporate policy specifies the following requirements for consultants:

– Consultants must supply their own laptops.

– The company must supply an Office 365 cloud account.

– Consultants may have access only to Microsoft Exchange Online, Microsoft SharePoint Online, and Office 365 ProPlus.

In the Office 365 admin center, you create an account for the consultant and assign an E3 license to the account. You send instructions to the consultant for installing Office365 ProPlus on her laptop.

The consultant signs in to the Office 365 portal and changes her password when prompted to do so. She successfully accesses her email by using Outlook Web App (OWA). She attempts to install Office 365 ProPlus, but is unable to do so.

The Software page of the Office 365 portal displays the options shown in the following image.

You need to ensure that the consultant can install Office 365 ProPlus.

What should you do?

Reveal Solution Hide Solution

You are the Office 365 administrator for your company. All users have been assigned E3 licenses and use Office Web Apps to create and edit documents.

A user attempts to access documents stored on a USB flash drive. When the user double-clicks a file that is stored on the USB flash drive, an error message states that Windows can’t open the file and needs to know what program to use to open it.

You need to ensure that the user can start Office applications and edit Office documents by double-clicking files.

What should you do on the user’s computer?

Reveal Solution Hide Solution

You are the Office 365 administrator for your company.

The company’s environment includes Office 2007, Office 2010, Office 2013, Windows 7, and Windows 8. The company uses Office Telemetry.

You need to collect Office version usage data for an upcoming migration to Office 365 ProPlus.

What should you do?

Reveal Solution Hide Solution

DRAG DROP

You are an Office 365 migration consultant. Your company has been hired to migrate the legacy email solution of another company to Office 365.

You are creating a migration plan for the two scenarios shown in the following table.

You need to evaluate whether the client computer software supports Office 365.

Which software requires action? To answer, drag the appropriate status to each target in the scenario table. Each status may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

Reveal Solution Hide Solution

Correct Answer:

Explanation:

Office 365 is designed to work with any version of Microsoft Office in mainstream support, which excludes Office 2010. You have to upgrade Office 2010 prior to the migration. The only requirement with regards to the operating system is that the operating system you use must be supported by its manufacturer. All versions of Windows 7 are still supported by Microsoft.

References:

http://office.microsoft.com/en-us/office365-suite-help/office-365-system-requirements-HA102817357.aspx

Your company has a hybrid deployment of Office 365. You need to identify which certificate is used for token signing between the on-premises environment and Office 365.

Which tool should you use?

Reveal Solution Hide Solution

Your company has an Office 365 subscription. A user named Test5 has a mailbox. You need to ensure that all of the email messages sent and received by Test5 are accessible to members of the audit department for 60 days, even if Test5 permanently deletes the messages.

What should you do?

Reveal Solution Hide Solution

You deploy Office 365. All the members of a team named Sales have full access to a shared mailbox named Sales. You enable auditing for all shared mailboxes. From the Sales mailbox, an email message that contains inappropriate content is sent. You need to identify which user sent the message.

What should you do?

Reveal Solution Hide Solution