Which kind of data should HR collect to help measure inclusion?

There has been an increase in resignations from the younger employee population. In exit interviews, the younger employees say that they feel they were overlooked by senior executive management.

Which kind of data should HR collect to help measure inclusion?
A . Representation of each demographic group
B . Diversity surveys and dashboards
C . Employees’ participation on work-related committees
D . Actual treatment of employees versus perception

Answer: D

Explanation:

To help measure inclusion, HR should collect data reflecting how the departing employees were treated and how they feel they were treated by management. This requires both objective data, (i.e. data obtained through observation, physical examination, and laboratory and diagnostic testing) and subjective data (information from the employees’ point of view including feelings, perceptions, and interviews). Diversity refers to the traits and characteristics that make people unique while inclusion refers to the behaviors and social norms that ensure people feel welcome.