What will likely be the most important impact of this initiative?

An organization implements employee self-service through an HR portal for employees to check their personal data, update information, and select benefit options.

What will likely be the most important impact of this initiative?
A . HR head count may be reduced due to task and time savings
B . Employees will be trained on how to effectively utilize the portal.
C . Executive management will need to determine how the implementation affects its competitive advantage
D . Employees will obtain the benefits of lateral knowledge transfer

Answer: A

Explanation:

HR head count may be reduced due to task and time savings due to the implementation of a more efficient process.