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Scrum SHRM-SCP Online Training
The questions for SHRM-SCP were last updated at Apr 25,2024.
- Exam Code: SHRM-SCP
- Exam Name: SHRM Certified Professional
- Certification Provider: Scrum
- Latest update: Apr 25,2024
An organization will improve its ability to focus on critical business results by:
- A . Outsourcing non- core functions
- B . Improving the organization’s Employer Value Proposition
- C . Implementing a flat structure and a comprehensive compensation philosophy
- D . Focus strategic implementation on staff functions
Which is the most significant reason that the information technology department is seen as a strategic partner in an organization?
- A . Organizations need accurate reports on which to base decisions
- B . Technology contractors execute the organization’s business.
- C . Information technology provides a competitive advantage for an employer.
- D . The department trains other employees and contractors on advanced analytical skills
A new Director has arrived to manage an HR department that became dysfunctional under the previous director.
What should the new Director do first?
- A . Meet individually with all employees and clarify her expectations for their performance and interactions.
- B . Assemble the entire department and describe the engagement levels that are required for a functional department.
- C . Talk to members of the department separately to understand the needs of the department.
- D . Detail internal customer service metrics and measures to be met by the teams.
In a medium-sized organization, HR is responsible for orientation program for all new hires. Surveys indicate that employees that have gone through the orientation program felt as though the program did not help them prepare for their new position and it was poorly presented.
Which best describes how HR should attempt to ensure that the orientation program is useful to employees?
- A . Compare the performance of candidates who attended the program to that of candidates who did not attend the program
- B . Employ trained onboarding specialists to ensure the orientation results in highly skilled, experienced employees
- C . Replace the current program with another that has been developed through the ADDIE process.
- D . Conduct pilot programs to gather feedback that will be used to revise the orientation program before
officially launching the program.
An organization with multiple subsidiaries has decided to engage in a robust divestiture exercise by selling off poor-performing subsidiaries.
What information should the HR leader provide to leadership in this phase?
- A . Employee count for the subsidiaries inclusive of current roles and remuneration
- B . The feasibility study of the organizational structure and workforce planning of each subsidiary
- C . A comparison of the turnover data for the subsidiaries as compared to the organization
- D . Recommendations for potential buyers based on HR expertise in the industry
Just before the strategic planning process begins, the HR manager becomes aware of widespread discussions between functional managers on how to use the process to advance pet projects.
How should the HR manager ensure that the strategic planning process is successful without it being abused for personal gain by the functional managers?
- A . Focus on organizational core competencies to drive the process.
- B . The functional managers should not be involved in the planning process.
- C . Gather evidence-based data on the personal projects the functional managers intend to advance.
- D . Advocate for the use of external consultants to drive the strategic planning process.
Consumers are engaging in a boycott campaign against a global organization whose supply chain has been discovered to be involved in child labor and human trafficking. Due to the boycott, the organization has had to begin layoffs over which employees are disgruntled over.
Which risk management tactic is most suitable for the HR manager to take?
- A . Have the legal department review the layoff plan to avoid litigation
- B . Offer laid-off employees a severance package and outplacement services.
- C . Conduct the layoffs and assure employees who remain that the supply chain issue has been rectified
- D . Ensure transparency and two-way feedback regarding employee concerns about the supply chain
boycott and impending layoff
How should Chi-Chi handle a strategy session with business partners from a universalism culture?
- A . Be flexible with time and procedures
- B . Provide clear directives at the beginning of the session
- C . Be comfortable both with ambiguity and pragmatism
- D . Be affective, social and focus on building relationships.
Senior management commitment is critical to a company’s diversity and inclusion initiative.
Which information should be included in a business case to gain that commitment?
- A . Legal and compliance backlash that the company will face if it does not implement the initiative
- B . Benchmarking data on comparable companies that have successfully established similar initiatives
- C . A successful implementation of a geocentric strategy is dependent on the achievement of the initiative
- D . Detail how the initiative is a critical enabler in achieving the organization’s core business goals
How does a corporate social responsibility (CSR) program impact employee retention?
- A . Keeps employees behaviorally engaged in diversity initiatives
- B . Increases brand image as an ethical and sustainable organization
- C . Allows employees to engage in lateral transfers and job enrichment
- D . Improves employee extrinsic reward and morale
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