What can you do to fix this issue?

Your were hired to run campaigns for an e-commerce store that has +100 products on their website. You’ve created a new product catalog to run remarketing campaigns; however, your pixel is not detecting the products while users view them.

What can you do to fix this issue? (Select two that apply) Choose ALL answers that apply.
A . You need to associate the client’s website pixel with the product catalog in the Ad Account.
B . You need to associate the client’s website pixel with the product catalog in the Business Manager.
C . You can use the Product Catalog Preferences API to pair your client’s pixel with the product catalog.
D . You need to create a new pixel and re-upload the product catalog.
E . You should run remarketing campaigns without the Facebook pixel.

View Answer

Answer: B,C

Explanation:

If you want to advertise to people who have already expressed an interest in your products, you can run dynamic ads from your catalog. Dynamic ads pair images and inventory information from your catalog with signals from a Facebook pixel, which tracks activity on your website. You can also run collection ads, such as Instant Experiences, where people discover and purchase products and services through immersive mobile experiences on Facebook and Instagram. Collection ads take information from your catalog and people can tap on items to learn more about them or browse similar items. There are several error messages when using the pixel.

Error: Pixel is not paired with a product catalog

This warning suggests that the pixel is not paired with any product catalog. It is required to specify relationship between pixels and product catalogs. For this specific question, all you need to do is connect your product catalog with your client’s pixel. There are two ways to pair a catalog with a pixel:

Business ManagerFollow these steps to pair a catalog with a pixel using the Business Manager:

✑ Go to business.facebook.com

✑ Settings page

✑ Choose "Product Catalogs" on the left pane

✑ Press "Associate Pixels" button

✑ Associate pixels with your product catalog.

Product Catalog Preferences APIYou can use the Product Catalog Preferences API pair a catalog with a pixel.

Keep in mind that you associate a pixel and a product catalog in your Business Manager and not the Ad Account.