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A technician is troubleshooting vendor-specific software. Which of the following is where the technician should go to find problem-specific fixes on the vendor's website?A . Software user manualB . Knowledge base articlesC . System requirements documentationD . Installation instructionsView AnswerAnswer: B

A technician deployed a new file server on the network. The technician wants to map the file server as a network drive on all users' computers when they log onto the network by creating a logon script. Which of the following should the technician use?A . net useB . dismC...

A security learn recommends a disaster recovery plan with the following requirements: * Recent backups should be readily available. * Only long-term backups should be stored off premises * There should be minimum expenditure on hardware. Which of the following satisfies all of these requirements?A . Store 30 days of...

A user’s smartphone is experiencing limited bandwidth when at home. The user reports to a technician that the device functions properly when at work or in the car. Which of the following troubleshooting steps should the technician take NEXT?A . Reset the device’s network settingsB . Check the data usage...

A technician is trying to repair a computer that was infected with an encrypting virus. After disconnecting the system from the network, the technician images the computer. Upon startup, the system consistently presents a blue screen at the Windows logo. Which of the following should the technician perform NEXT to...

A technician performs a virus cleaning on a computer that has been redirecting all browsers to a phishing website. System Restore was turned off before the cleaning. The technician runs the machine through several scanners, and then tests for redirection. A smaller number of sites are still redirecting to the...

A technician repaired a laptop for a customer. The customer then complained the repair took too long and questioned the steps the technician took to fix the problem. Which of the following should the technician do NEXT?A . Provide documentation of the repair to the customerB . Allow the customer...

A technician is called to troubleshoot a user's Windows workstation that fails to boot. The user reports that, after updating the workstation's graphics driver to a beta version, the machine gives a "Stop" error on every boot. Which of the following should the technician complete to resolve the issue?A ....

An administrator is creating a new user account and wants to grant access to only the resources required to perform the user's assigned job duties. Which of the following will the administrator MOST likely use?A . Access control listsB . Multifactor authenticationC . Directory permissionsD . Principle of least privilegeView...

While troubleshooting a software error on a user’s computer, a technician finds inappropriate content. Which of the following should the technician perform FIRST?A . Preserve the data on an external drive.B . Report the discovery through proper channels.C . Document the findings.D . Erase the data and inform the user.View...