Which of the following should the technician perform FIRST?

Following instructions from the help desk, a company employee turns off a workstation that has a suspected ransomware infection. A technician is dispatched later to investigate the workstation.

Which of the following should the technician perform FIRST?
A . Disconnect the network cable.
B . Disable System Restore
C . Boot into safe mode
D . Update the antivirus software.
E . Recover from a restore point

View Answer

Answer: A