Which of the following troubleshooting steps should the user take FIRST?

A smartphone user receives notice that a threshold for high-speed data usage, despite the user’s usage behaviors being unchanged from previous periods .

Which of the following troubleshooting steps should the user take FIRST?
A . Check network access permissions on recently loaded applications.
B . Limit data usage to WiFi networks only.
C . Wipe the device and restore to the factory default.
D . Change the lock screen password.

View Answer

Answer: A