Joe, a user who is travelling for business, reports that his mobile phone was getting approximately 35 Mbps for the first few days of his trip, but now it is only getting around 500 Kbps. Joe uses the device as a GPS to visit customers and as a hot-spot to check work email and...Continue reading
A SOHO user calls a technician and wants to secure a home network. The SOHO user needs to have protection from physical connections and ensure that employees cannot access applications or personal emails. Which of the following would the technician MOST likely configure on the new network device to accommodate this SOHO user’s request?...Continue reading
A technician is attempting to resolve an issue with a customer’s smartphone. The customer can no longer unlock the smartphone due to an “incorrect pattern" message appearing onscreen, The customer explains that the option to "make pattern visible” is unchecked in the security settings. The customer has also unsuccessfully tried to unlock the smartphone...Continue reading
The medical records department of a local hospital recently upgraded its computers. A technician needs to ensure the data stored on the hard drives is unrecoverable. Which of the following methods should the technician use to meet the requirement?A . Standard formatB . Low-level formatC . OverwriteD . Degauss View Answer Answer: D...
A technician is installing new software on an older laptop that has a current OS. The software contains a database back end that also requires installation. Which of the following should the technician review to ensure the software will run before installing it? (Select TWO).A . Memory usageB . Display settingsC . Network utilizationD...Continue reading
Which of the following installation types would require the use of an answer file to install the OS?A . UnattendedB . CleanC . RepairD . Upgrade View Answer Answer: A...
A contract technician is working on a network printer when a print job starts and completes. The technician notices it is a spreadsheet that appears to be an annual salary report. Which of the following actions should the technician take?A . Continue to work on the assigned taskB . Take the print job to...Continue reading
A user recently browsed several online shopping sites on a computer. Since then, the user has been experiencing pop-ups that appear in the browser. The pop-ups also display in the right corner of the screen without the browser open. Which of the following should the technician do to remove the pop-ups?A . Enable a...Continue reading
When a computer accesses an HTTPS website, which of the following describes how the browser determines the authenticity of the remote site?A . CertificatesB . Software tokensC . FirewallD . Port security View Answer Answer: A...
A technician is able to connect to a website: however, the technician receives the following error, when alternating to access a different website: Page cannot be displayed. Which of the following command line tools would be BEST to identify the root cause of the connection problem?A . ipconfigB . tracertC . nslookupD . netstatE...Continue reading