A user receives an email on a company smartphone. When trying to open the email, the user gets a message stating the email is encrypted, and the user cannot open it. The user forwards the email to a personal email account and receives the same message. The user calls the IT department to ask...
Continue readingWhich of the following does the technician MOST likely need to configure to allow access?
A technician is setting up a media server and wireless router that can stream video files to portable devices. The technician was asked to configure the system so the videos can be accessed by devices outside the LAN . Which of the following does the technician MOST likely need to configure to allow access?A...
Continue readingWhich of the following descnbes the changes to the file permissions?
A user moves a file from one NTFS disk to another NTFS disk. Which of the following descnbes the changes to the file permissions?A . The file has both the source and destination permissionsB . The file keeps the source permissions.C . The file permissions have to be set manually.D . The file receives...
Continue readingWhich of the following should the technician attempt that will MOST likely resolve the performance issue?
A technician responds to a report that a user’s desktop is operating much slower after upgrading the Windows OS to the latest version. The technician notices responsiveness is erratic, and the symptoms are similar to a failing hard drive. The technician runs a full hardware diagnostic, and all systems pass. The technician checks the...
Continue readingWhich of the following should they use at this site while setting up the server room?
A team needs to deploy a temporary server room at a site to provide support during construction. Which of the following should they use at this site while setting up the server room?A . Air filtersB . Privacy screensC . VacuumsD . ESD mats View Answer Answer: A...
Which of the following would MOST likely reduce this symptom?
An employee contacts the help desk because the battery in a company-provided smartphone lasts only a short period of time when the worker is in the office . Which of the following would MOST likely reduce this symptom? (Select TWO).A . Close applications when tasks are completed.B . Increase the time to dim the...
Continue readingWhich of the following would be the BEST resolution to Ann’s issue?
Ann, an end user, is utilizing a stylus on her tablet. The recognition point is off when she uses the stylus, but it registers in the correct spot when she uses her finger. Which of the following would be the BEST resolution to Ann’s issue?A . Restart the tablet.B . Disable and then reenable...
Continue readingWhich of the following performance settings changes would BEST help customer temporarily until upgrade can be made?
A customer’s computer is having difficulty opening programs and regularly receives error messages regarding low system resources . Which of the following performance settings changes would BEST help customer temporarily until upgrade can be made?A . Data execution preventionB . Page-file sizeC . Visual effectsD . Processor scheduling View Answer Answer: B...
Which of the following should the user try FIRST?
A Microsoft application will not open when a user clicks on it. Instead, the following error message pops up: This application has crashed. Would you like to send an error report to Microsoft. Which of the following should the user try FIRST?A . Open the application with administrative privileges.B . Open a run command...
Continue readingA special type of ESD-safe vacuum cleaner may be necessary to safely clean large spills of:
A special type of ESD-safe vacuum cleaner may be necessary to safely clean large spills of:A . toner.B . battery acid.C . ink.D . filament. View Answer Answer: A Explanation: Reference: https://atrix.com/applications/electronics-esd-safe-laser-toner/...