Which directly assists with the diagnosis and resolution of simple incidents?

Which directly assists with the diagnosis and resolution of simple incidents?
A . Scripts for collecting user information
B . Use of shift working patterns
C . Fulfilment of service requests
D . Creation of a temporary team

Answer: A

Latest ITILFND_V4 Practice Questions with 428 Q&As

Updated Study Material | Instant Download | Detailed Answers and Explanations

Subscribe
Notify of
guest
0 Comments