What is the definition of a known error?

What is the definition of a known error?
A . An unplanned interruption to a service, or reduction in the quality of a service
B . A cause, or potential cause, of one or more incidents
C . A problem that has been analysed and has not been resolved
D . Any change of state that has significance for the management of a service or other configuration item (CI)

View Answer

Answer: C