What are the MOST important skills required by service desk staff?

ITILFND_V4 2 Comments

What are the MOST important skills required by service desk staff?
A . Incident analysis skills
B . Technical skills
C . Problem resolution skills
D . Supplier management skills

Answer: A

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Prashanth MS
Prashanth MS
2 years ago

this is 5th repeat

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exams
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exams
2 years ago
Reply to  Prashanth MS

You can access the latest version without duplicates: https://www.exam4training.com/itil-itilfnd_v4-itil-4-foundation-online-training/

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