What is the purpose of the ‘relationship management’ practice?

What is the purpose of the ‘relationship management’ practice?
A . To support the agreed quality of a service handling all agreed, userinitiated service requests
B . To set clear business-based targets for service performance
C . To establish and nurture the links between the organization and its stakeholders
D . To align the organization’s practices and services with changing business needs

Answer: C

Latest ITILFND_V4 Practice Questions with 428 Q&As

Updated Study Material | Instant Download | Detailed Answers and Explanations

Subscribe
Notify of
guest
0 Comments