Which two steps should an administrator do to troubleshoot this issue?

The administrator at Cloud Kicks created a new field for tracking returns on their new cloud shoe. A user has submitted a case to the administrator indicating that the new field is unavailable.

Which two steps should an administrator do to troubleshoot this issue? Choose 2 answers
A . Review the field-level security of the field for the user profile.
B . Ensure that the page layout for the user’s profile has been updated.
C . Run the setup audit trail for the organization.
D . Update the organization-wide defaults for the object.

Answer: A,C