What is the reason the Administrator is unable to to deactivate the user?

ADM-201 2 Comments

A System Administrator attempts to deactivate a user but receives the error message "You CANNOT deactivate this user"

What is the reason the Administrator is unable to to deactivate the user?
A . The user is not assigned to a role.
B . The user is logged into Salesforce
C . The user is logged into Salesforce.
D . The user is still the owner on open opportunities.

Answer: B

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neha Gupta
neha Gupta
10 months ago

You’re prevented from deactivating a user if the user is the:

  • default owner of leads
  • default or automated case owner
  • default lead creator or owner
  • default workflow user
  • recipient of a workflow email alert
  • a user selected in a custom hierarchy field
  • a customer portal administrator.

Finally, if the deactivated user was an approver, you must remove the user from all approval processes, or reassign their approval responsibilities to other users.

To deactivate a user , first we need to select the user and Deselect the Active checkbox, and then click Save.

But in the scenario the user is looged into salesforce that means the user is Active , that’s why administrator unable to deactivate the user

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Apar
Apar
3 years ago

What is the difference between c and D, And what if the user never logs out, A admin should have permission to freeze the user

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