This helps you manage the complete lifecycle of customer service,from logging cases to suggesting and delivering solutions across multiple channels, including Web self-service and live agent support:

This helps you manage the complete lifecycle of customer service,from logging cases to suggesting and delivering solutions across multiple channels, including Web self-service and live agent support:
A .  Ideas
B .  Community
C .  Sales Cloud
D .  Service Cloud2
E .  Sales Cloud2
F .  None of the Above

View Answer

Answer: D