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Which THREE of the following statements apply to the performance pyramid?
Lynch developed the performance pyramid to define the links between objectives and performance measures .
Which THREE of the following statements apply to the performance pyramid?
A . The performance pyramid is designed to ensure that all activities support theOrganization’s vision.
B . The left-hand side of the pyramid contains measures which have an external focus.
C . The lowest level of the pyramid contains the day-to-day operational measures.
D . The business operating systems level includes the market-related Critical Success Factors.
E . The business unit level includes measures which relate to internal systems needed to meet customers’ needs.
F . The right-hand side of the pyramid contains measures which are predominantly non-financial.
Answer: A,B,C
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