Which activity in Porter’s Value Chain has benefitted from BBB’s use of information systems?

BBB is a publisher. As a consequence of BBB using the Internet to outsource its typesetting and studio activities it has been able to move its few remaining staff into much smaller and less expensive office accommodation.

Which activity in Porter’s Value Chain has benefitted from BBB’s use of information systems?
A . Infrastructure
B . HR management
C . Sales and marketing
D . Outbound logistics

Answer: A

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