Which THREE of the following are steps in the development and implementation of a knowledge management strategy?

Mayo defined knowledge management as the management of the information, knowledge

and experience available to anOrganization .

Which THREE of the following are steps in the development and implementation of a knowledge management strategy?
A . Gaining top management support.
B . Creating the technological infrastructure.
C . Populating the databases.
D . Appointing a change agent.
E . Establishing a knowledge management budget.

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Answer: A,B,C