Which metric should be recommended?

A contact center was unable to assign cases by case type before service was implemented, the director support needs to know which metrics to examine to determine whether the newly set up assignment rules are assigning a similar number of cases to each agent.

Which metric should be recommended? Choose 2 answers
A . Number of cases created sorted by order
B . Number of cases by type by owner
C . Number of cases in each status
D . Number of solutions created per agent

Answer: A,B