What would you do?

You are a manager in an agile organization. You are responsible for the success of 12 Scrum Teams in your area. The CTO asks you to measure the value that each Scrum Team produces so that you can provide the information to investors and stakeholders.

What would you do?
A . Check with the Product Owners of the Scrum Teams. They are best suited for managing the Scrum Team and its metrics.
B. Ask Product Owners to measure Customer Satisfaction for each product for a standardized measure of Current Value.
C. Measure and compare the Velocity of each Scrum Team as a reference of the value that is built for the Product.
D. Consult with the Scrum Master of each Scrum Team. They can manage each Scrum Team to present information on the value that is provided.
E. Meet with the Product Owners of the Scrum Teams. They are best suited to determine how to measure value.

View Answer

Answer: E

Explanation:

Although Customer Satisfaction is a useful Key Value Measure, it might not be appropriate. Scrum Teams are cross-functional, meaning the members have all the skills necessary to create value each Sprint. They are also self-managing, meaning they internally decide who does what, when, and how. The Product Owner is accountable for maximizing the value of the product resulting from the work of the Scrum Team.

How this is done may vary widely across organizations, Scrum Teams, and individuals. The Product Owner is the one who best understands the Product and its value and is the one who we should consult on how to measure it.