What can a specific work item’s Cycle Time metric be used for? (choose the best three answers)

What can a specific work item’s Cycle Time metric be used for? (choose the best three answers)
A . To influence the team’s Service Level Expectation (SLE).
B. To help the team inspect and adapt their process.
C. As a leading indicator to the length of feedback loop for that Work Item.
D. As a lagging indicator to the length of feedback loop for that Work Item.
E. To help the team inspect and adapt their Sprint in the Daily Scrum.

View Answer

Answer: A,B,D

Explanation:

Cycle time metric is a lagging indicator of flow. It is available only after an item is actually finished from the workflow perspective (e.g. reached a Done lane on the Kanban board). It is typically used to drive improvement work as well as to be able to establish internal/external expectations as to the team’s turnaround time on specific items.

WIP and Work Item Age are leading indicators for the length of feedback loop of a Work Item and inspecting and adaptation of the Sprint at the Daily Scrum.