True or False: A Service Level Expectation (SLE) target reflects the Scrum Team’s aspirations toward a reliable cycle time.

True or False: A Service Level Expectation (SLE) target reflects the Scrum Team’s aspirations toward a reliable cycle time.
A . True
B. False

View Answer

Answer: A

Explanation:

Regardless of whether it is based on historical data or not, a Service Level Expectation (SLE) indeed is an expectation the team sets for themselves. It should be aspirational yet realistic and reliable. Aspiring and then missing most of the time is not what an SLE is about.

Regardless of whether it is based on historical data or not, a Service Level Expectation (SLE) indeed is an expectation the team sets for themselves. It should be aspirational yet realistic and reliable. Aspiring and then missing most of the time is not what an SLE is about.