Which two activities must the Customer Success Manager initiate to mitigate this risk?

The customer has a new leadership team that expresses concern over the lack of adoption of a purchased solution.

Which two activities must the Customer Success Manager initiate to mitigate this risk? (Choose two.)
A . Create a new Health Index dashboard with the Sales team.
B . Evaluate the customer’s expertise in managing the purchased solution.
C . Examine solution pricing with the Renewals Manager.
D . Schedule Quarterly Business Review with the new leadership team.
E . Review the original business case and reassess desired outcomes with the new leadership team.

Answer: B,E

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