Which item should the Customer Success Manager focus on to enable the adoption of a software solution?

Which item should the Customer Success Manager focus on to enable the adoption of a software solution?
A . KPI that will be improved by the new product solution
B . current existing products that are being displaced by the solution
C . current configuration guide of the product solution
D . product use case that will achieve the desired outcome

Answer: A

Explanation:

Reference: https://sixteenventures.com/improve-adoption

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