Which of the following should the technician perform?

A technician at a customer site is troubleshooting a laptop A software update needs to be downloaded but the company’s proxy is blocking traffic to the update site.

Which of the following should the technician perform?
A . Change the DNS address to 1.1.1.1
B. Update Group Policy
C. Add the site to the client’s exceptions list
D. Verity the software license is current.

View Answer

Answer: C

Explanation:

The technician should add the update site to the client’s exceptions list to bypass the proxy. This can be done through the client’s web browser settings, where the proxy settings can be configured. By adding the update site to the exceptions list, the client will be able to access the site and download the software update.