Which pf the following actions is the FIRST step the technician should take?

A technician received a call stating that all files in a user’s documents folder appear to be Changed, and each of the files now has a look file extension.

Which pf the following actions is the FIRST step the technician should take?
A . Runa live disk clone.
B. Run a full antivirus scan.
C. Use a batch file to rename the files-
D. Disconnect the machine from the network

Answer: D

Explanation:

The CompTIA A+ Core 2 220-1002 exam covers this topic in the following domains: 1.2 Given a scenario, use appropriate resources to support users and 1.3 Explain the importance of security awareness.

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