What approach should a Consultant use to ensure that Knowledge searches only display articles for a service agent’s product specialization?

What approach should a Consultant use to ensure that Knowledge searches only display articles for a service agent’s product specialization?
A . Create a page layout for each record type; assign layouts to service agents.
B. Create a data category for each product; assign data categories to service agents.
C. Create a permission set for each record type; assign permissions to service agents.
D. Create an article action for each record type; assign record types to service agents.

Answer: A

Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments