How should the consultant implement these requirements?

Universal Containers wants to implement a customer service community.

The goal of the community is to enable community members to access, create, and manage cases online.

How should the consultant implement these requirements?
A . Create a sharing rule to share the contact record with the community member.
B. Change the org-wide default for cases and contacts internal access to private.
C. Set up a sharing set to grant access based on the community member’s contact record.
D. Update the case assignment rule to add the community member to the predefined case team.

View Answer

Answer: C