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The Customer Support Portal default configuration provides the following channels to interact with customers?
The Customer Support Portal default configuration provides the following channels to interact with customers?
(Choose two.)
A . Web
B. Social
C. Chat
D. Email
Answer: A,D
Explanation:
Reference: https://docs.servicenow.com/bundle/madrid-customer-service-management/page/product/customer-service-management/concept/c_CustomerPortalOverview.html
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