Cost Information on cases is available as part of the Performance Analytics Content Pack for Customer Service.

Cost Information on cases is available as part of the Performance Analytics Content Pack for Customer Service.
A . True
B. False

View Answer

Answer: A

Explanation:

Reference: https://docs.servicenow.com/bundle/london-customer-service-management/page/product/customer-service-management/task/view-csm-executive-dashboard.html