The available case types are: (Choose two.)

CIS-CSM V2 0 Comments

The available case types are: (Choose two.)
A . Product Support
B. Order
C. Product
D. Support

Answer: B,D

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-customer-service-management/page/product/customer-service-management/concept/manage-csm-case-types.html

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