Information in the Case Field ‘Contact’ is copied to which Incident Field?

CIS-CSM V2 0 Comments

Information in the Case Field ‘Contact’ is copied to which Incident Field?
A . Contact
B. User
C. Customer
D. Caller

Answer: A

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-customer-service-management/page/product/customer-service-management/reference/csm-integration-sm-incident.html

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