Which two new report types are now available for report creation under the Public Report Template folder?

After adding and configuring the Contact Center Multimedia (CCMM) server, additional reports are available to you based on information stored within the CCMM server database.

Which two new report types are now available for report creation under the Public Report Template folder? (Choose two.)
A . Configuration Reports
B . Call-by-Call Reports
C . Multimedia Reports
D . AgentPerformance Reports
E . Outbound Reports
F . Contact Summary Reports

View Answer

Answer: C,E