Which component manages the states of contacts, agents, terminals, and addresses used for assigning contacts?

Which component manages the states of contacts, agents, terminals, and addresses used for assigning contacts?
A . CCT Client Applications
B . Contact Management Framework (CMF)
C . CCT API
D . SIP Connector

View Answer

Answer: B

Explanation:

Reference: https://downloads.avaya.com/css/P8/documents/100093163