Where is the outbound campaign loaded?
A Contact Center Supervisor is creating an outbound campaign.
Where is the outbound campaign loaded?
A . It is loaded on external database.
B . It is loaded on the Communication Control Toolkit (CCT) database where it creates contacts and presents them to CCMS via Open Queue.
C . It is loaded on the Contact Center Manager Server (CCMS) database where it creates contacts and presents them to the CCMS via Open Queue.
D . It is loaded on the Contact Center Multimedia (CCMM) server database where it creates contacts and presents them to CCMS via Open Queue.
Answer: D
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/100093170
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