Which of the following techniques should the BA use to identify the solution limitations?

A company finalized the implementation of a new, corporate-wide database. After nearly three months of operation, the solution is repeatedly producing invalid outputs. A business analyst (BA) has been asked to investigate the solution’s problem. The BA has been able to find several instances where the outputs from the solution are below an acceptable level of quality.

Which of the following techniques should the BA use to identify the solution limitations?
A . Risk Analysis and Management
B . Root Cause Analysis
C . Acceptance and Evaluation Criteria
D . Business Rules Analysis

Answer: B

Explanation:

Reference: IIBA BABOKv3 (186)