Which of the following is the MOST effective method for dealing with this Issue?

A new spam gateway was recently deployed at a small business However; users still occasionally receive spam. The management team is concerned that users will open the messages and potentially

infect the network systems.

Which of the following is the MOST effective method for dealing with this Issue?
A . Adjusting the spam gateway
B . Updating firmware for the spam appliance
C . Adjusting AV settings
D . Providing user training

Answer: D

Explanation:

The most effective method for dealing with spam messages in a small business is to provide user training1. Users should be trained to recognize spam messages and avoid opening them1. They should also be trained to report spam messages to the IT department so that appropriate action can be taken1. In addition, users should be trained to avoid clicking on links or downloading attachments from unknown sources1. By providing user training, the management team can reduce the risk of users opening spam messages and potentially infecting the network systems1.