What should the project manager do first?

A key stakeholder who is highly involved in the project claims that the reports sent by the project team are inadequate.

What should the project manager do first?
A . Ask the project team to review and modify all of these reports.
B. Ask the sponsor to meet with the stakeholder to diffuse the situation with the reports.
C. Explain to the stakeholder that these are the approved templates for the reports.
D. Ensure that the reports comply with the communications management plan.

Answer: D