What might this concern be?

An IT organization is in the process of transitioning to an ITaaS model and adopting cloud services.

The Chief Information Officer (CIO) is very concerned about the cultural shift in mindset that will be required in order to achieve success.

What might this concern be?
A . It has to change from reacting to problems towards proactively creating services that meet business needs.
B . IT staff have to learn to focus only IT efficiently and costs
C . Lines of business have to culturally change and only adopt IT’s service offering to prevent Shadow IT
D . External service providers have to be retained to educate IT stuff on operating like one of them

Answer: A

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