What changes would need to happen in the IT organization to adopt this model?

A large IT organization has committed to transition to ITaaS.

What changes would need to happen in the IT organization to adopt this model?
A . IT organization would move from a strategic business partner to a cost center view
B . All the products and services would be delivered by the lines of business (LOBs)
C . New service related roles and responsibilities would emerge to support the model
D . Business users would acquire services that meet their needs quickly only through IT

Answer: C