Ownership and Problem Resolution?

Which of the following is true when dealing with problems regarding IBM Software Support Client

Ownership and Problem Resolution?
A . Do not document record of your commitment to the client in the problem in case it cannot be
met
B . If unable to meet commitments, contact the client with an explanation and current status
C . Provide a resolution only at the time agreed on with the client even if the problem is resolved
before then
D . A and B

View Answer

Answer: D