How do you implement this change?

l)+ Bank uses Pega Customer Decision Hub™ to approve credit card limit changes requested by customers automatically. A scorecard model determines the customer credit score. The automatic approval of credit card limits are processed based on the following criteria set by the bank.

The bank wants to change the threshold value for the USD2000 credit limit from <175 to <200.

How do you implement this change?
A . Change the cutoff value in the Results tab of the scorecard decision component.
B . Change in the strategy the condition from .pxSegment <=175 to .pxSegment <=200.
C . Map the score value in the decision strategy to <=200.
D . Change the cutoff value in the Results tab of the scorecard model.

View Answer

Answer: D

Explanation:

The scorecard model determines the customer credit score based on various factors, such as income, expenses, assets, liabilities, etc. The scorecard model has a Results tab where you can define the cutoff values for different segments based on the credit score. To change the threshold value for the USD2000 credit limit from <175 to <200, you need to change the cutoff value in the Results tab of the scorecard model. Changing the cutoff value in the scorecard decision component, changing the condition in the strategy, or mapping the score value in the decision strategy will not affect the credit score calculation or segmentation.