According to Schein, which approach would decrease learning anxiety?

According to Schein, which approach would decrease learning anxiety?
A . Reminding the stakeholders of all the times they have failed to change
B. Encourage staff to try new things
C. Penalising staff who make mistakes
C. Creating a sense that the organization might fail if the change is NOT made.

Answer: B

Explanation:

According to Schein, learning anxiety is the fear or discomfort that people experience when they are asked to learn something new or change their behavior. To decrease learning anxiety, change leaders should create psychological safety, which is the sense of trust and support that people feel when they are learning or changing. One way to create psychological safety is to encourage staff to try new things and experiment without fear of failure or punishment. The other options would increase learning anxiety, as they would create more pressure, stress, and negativity for the staff.

Reference: https://apmg-international.com/sites/default/files/Change%20Management%20Foundation%20Sample%20Paper%206%20-%20v1.0.pdf (page 11)