Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)

Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)
A . It is eight steps that guarantee a logical way to isolate an issue.
B. It is eight steps that ensure a faster time to resolution.
C. It is eight steps used to guarantee systems are operational after an implementation.
D. It is eight steps that define how to escalate third-party integration issues.
E. It is eight steps that guarantee a thorough analysis of a failure, containment actions, full resolution, and prevention for the future.

Answer: A,E