Avaya 72301X Avaya Aura Communication Applications Support Certified Online Training
Avaya 72301X Online Training
The questions for 72301X were last updated at Apr 25,2024.
- Exam Code: 72301X
- Exam Name: Avaya Aura Communication Applications Support Certified
- Certification Provider: Avaya
- Latest update: Apr 25,2024
To validate the initial system status of Breeze with the WebRTC Snap-I, which two components should be checked? (Choose two.)
- A . application
- B . configured certificates
- C . cluster status
- D . licensing status
- E . installation status
A technician is trying to access the Avaya Aura ® Media Server (AAMS) after receiving a troubleshooting ticket. After failing to enter the system using different web browsers, the technician realizes the incorrect URL was being used.
Which URL must be used to access the AAMS web page?
- A . https: AAMS FQDN or IP address:8443/emlogin
- B . http: AAMS FQDN or IP address:8443/emlogin
- C . https: AAMS FQDN or IP address:443/emlogin
- D . https: SMGR FQDN or IP address:8443/emlogin
A customer reports that Instant Messaging (IM) and Presence are not working for one or two users.
Where would you go to check that IM and Presence have been enabled for the affected users?
- A . Use Avaya Aura® System Manager (SMGR) web GUI to access the Engagement Development Platform >
Service Management click on List Presence Users. - B . Use System Manager (SMGR) web GUI to access User > Users Management > Manage Users > Communication Profile. Ensure that the presence profile is enables and that the right presence server is selected.
- C . Use SSH to Avaya Breeze ™and run “display user xxxx” where xxxx is the station number.
- D . Use Avaya Aura® System Manager (SMGR) web GUI to access User Management > Manage Users > More Actions > Presence Users. Ensure that the presence profile is enables and that the right presence server is selected.
When a user is forwarded to Avaya Aura® Messaging (AAM), Avaya Aura® Communication Manager (CM) needs to indicate to AAM who the call was originally destined for, so that the message is left in the correct mailbox.
Which SIP header is used to indicate for whom the call was originally destined, and the reason for being
forwarded to AAM?
- A . B = history info
- B . To
- C . Request
- D . P-Asserted-Identity
Which statement about Network Routing Policies in Avaya Aura® Session Manager (SM) is true?
- A . A dial pattern and routing policy are necessary in SM to call from an H323 device to a Basic/Native SIP device (without an Avaya Aura® Communication Manager profile).
- B . A dial pattern and routing policy are necessary in SM to call from a Basic/Native SIP device (without a CM profile) to an H323 device on Avaya Aura® Communication Manager (CM).
- C . A dial pattern and routing policy are necessary in SM to call from an H323 device to an AST device on the same Avaya Aura® Communication Manager (CM).
- D . A dial pattern and routing policy are necessary in SM to call from an AST device to an H323 device on the same Avaya Aura® Communication Manager (CM).
Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)
- A . It is eight steps that guarantee a logical way to isolate an issue.
- B . It is eight steps that ensure a faster time to resolution.
- C . It is eight steps used to guarantee systems are operational after an implementation.
- D . It is eight steps that define how to escalate third-party integration issues.
- E . It is eight steps that guarantee a thorough analysis of a failure, containment actions, full resolution, and prevention for the future.
Incoming SIP Trunking calls from Service Provider to Session Manager are failing because Avaya Session Border Controller for Enterprise (SBCE) is not sending a domain name in the TO, FROM and REQUEST headers.
What needs to be changed in SBCE to make this happen?
- A . In SBCE GUI, navigate to Global Profiles > Routing. Edit the Session Manager Routing Profile to link to a URI Group, which has the To, From and Request Headers and Replace Action set to Overwrite with domain name.
- B . In SBCE GUI, navigate to Global Profiles > Server Configuration. Edit the Session Manager server entry to set “Overwrite Domain Name”.
- C . In SBCE GUI, navigate to Global Profiles > Topology Hiding. Edit the SessionManager_TH to change the To, From and Request Headers Replace Action, to Overwrite with domain name.
- D . In SBCE GUI, navigate to Device Specific Settings > Endpoint Flows > Server Flows. Edit the Session Manager flow to change the End Point Policy Group to default-low.
You are troubleshooting a TLS link down message between Avaya Aura® Session Manager (SM) and Avaya Session Border Controller for Enterprise (SBCE). Tracing on SM and SBCE reveals a Fatal Error Unknown CA message being sent by SBCE when it receives the Server Identity certificate from SM.
To solve this problem, which two actions need to be completed? (Choose two.)
- A . Install the Certificate Authority certificate that signed SBCE identity certificate into SM.
- B . Export the SBCE identity certificate, and import it into SM.
- C . Install the Certificate Authority certificate that signed SM identity certificate into SBCE.
- D . Add Certificate Authority certificate into the TLS profile Peer Verification List.
A Maintenance Engineer logs onto the Command Line Interface (CLI) of Avaya Aura® Messaging (AAM) and issues the vmstat command.
What information will the display present?
- A . statistical information about voicemail boxes
- B . information about the volatile memory
- C . status information about the virtual machine
- D . count of mailbox password violation attempts
Considering the message flow to an Avaya Aura® Contact Centre (AACC) Agent Desktop, which protocol is used to communicate between Avaya Aura® Communication Manager (CM) and Avaya Aura® Application Enablement Services (AES)?
- A . WCF
- B . ASAI/TSAPI
- C . DMCC/TSAPI
- D . TR87
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